Frequently Asked Questions

Frequently Asked Questions

Can’t find the information you’re looking for? Check out our frequently asked questions below or contact us.

  • This website provides information on our residential energy efficiency programs only. If you’re looking for other information, such as accessing your Potomac Edison account, reporting an outage or analyzing your energy use, click here to go to the main Potomac Edison website.

  • In-store discounts:
    We’ve partnered with select retailers in our service area to offer special savings on eligible ENERGY STAR certified products through in-store discounts. In-store discounts are already applied to the purchase price listed in the store. To receive an in-store discount, use the search tool to find a retailer that offers an in-store discount on the product you want to purchase. Then simply purchase the product from the participating retailer to receive the discounted price.

    Rebates:
    We’ve also partnered with select retailers in our service area to offer rebates on eligible ENERGY STAR certified products. To receive a rebate, use the search tool to find a retailer that offers a rebate for the product you want to purchase. Then complete an online application and provide proof of purchase. Once your application is approved, you will receive a rebate check in the mail. Each Potomac Edison – Maryland customer account is eligible for up to 2 rebates per product category.

    *Offers cannot be combined. Products that have received an in-store discount are not eligible for rebate.

  • Click here to find information on our Appliance Recycling Program.

  • We provide discounted pricing, instead of rebates, on qualified HVAC equipment through our participating contractors. Equipment must be installed by a participating contractor in the Potomac Edison – Maryland HVAC program and you must be a residential customer of Potomac Edison – Maryland to be eligible for the discounted pricing. Click here for more information.

  • We offer two audit programs for residential customers. Click here to compare the programs.