Frequently Asked Questions
Frequently Asked Questions
Can’t find the information you’re looking for? Check out our frequently asked questions below or contact us.
Where can I access information that is not found on this website?
This website provides information on our residential energy efficiency programs only. If you’re looking for other information, such as accessing your Potomac Edison account, reporting an outage or analyzing your energy use, click here to go to the main Potomac Edison website.
What is an instant discount?
We offer instant discounts on many ENERGY STAR® certified appliances and HVAC equipment. Instant discounts are savings already applied to the purchase price of the qualified product. There are no rebate forms to fill out or coupons to clip. To realize the savings for appliance products, purchase a qualified product from a participating retailer in the Potomac Edison – Maryland service territory. Instant discounts on qualified HVAC equipment require purchase and installation from a participating contractor in our Maryland HVAC program.
Where can I find rebates on appliances?
Instead of rebates, we offer instant, in-store discounts for eligible appliances. This means there are no forms to fill out and you can enjoy immediate savings at the time of your purchase. To receive instant discounts, simply purchase eligible products from participating retailers in the Potomac Edison – Maryland service territory.
Where can I recycle my appliances?
Click here to find information on our Appliance Recycling Program.
Where can I find rebates on ENERGY STAR® certified high-efficiency HVAC equipment?
We provide discounted pricing, instead of rebates, on qualified HVAC equipment through our participating contractors. Equipment must be installed by a participating contractor in the Potomac Edison – Maryland HVAC program and you must be a residential customer of Potomac Edison – Maryland to be eligible for the discounted pricing. Click here for more information.
How do I know which audit program is right for me?
We offer two audit programs for residential customers. Click here to compare the programs.